Dyson smart machines notice

We’re committed to ensuring that your personal data is protected and never misused. When you download the Dyson Link app, you can control and monitor any Dyson smart machine using your phone.

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  • Smart machines

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     Service or machine
    Data collected 
    How it is used 
    Third parties 

    Dyson link app


    The Dyson Link app can be used to manage and control your machines from your smart device. See the smart home page for further information.


    The Dyson Link app collects:

    • Login information, such as your email address and password.
    • Information about your device, such as operating system, device brand and usage analytics data.
    • Product performance data.
    • Cookie data. See our cookie notice for more information.  
     Your data is used to:
    • Secure your app account so only you can access it.
    • Keep the app running smoothly by informing us of any issues.
    • Provide analytics, including how you use the app and your Dyson smart machines.

    Dyson uses a number of third parties to help us provide services to you. For example, we use third-party cloud system providers like Amazon Web Services and Google Cloud for storing your account information and login details securely and legally.

    We also share your data with third parties that you have asked us to. For example, where you connect the app to a voice assistant, such as Alexa, Google Home and Siri.

     

    Smart purifiers - the Dyson pure range 


    The Dyson purifiers and purifier humidifiers monitor the air quality in the room it is situated. Data from your machine is used to provide you with an accurate picture of the air quality breakdown in your home.  We may share your data with third parties who support us by providing services to you. For example, usage data may be used by third-party affiliate companies in Dyson markets where repair and maintenance services are outsourced. This only happens when you connect your smart product to the Dyson Link App. See our privacy notice for further information.  

     Lighting


    Our lighting range uses Bluetooth® to connect to the Link app, unlike our other products which use Wi-fi. The Dyson Link app allows you to create lighting profiles that collects additional data such as your age and location. We use information about your age and location to determine the right colour and brightness for your eyes.  We may share your data with third parties who support us by providing services to you. For example, usage data may be used by third-party affiliate companies in Dyson markets where repair and maintenance services are outsourced. This only happens when you connect your smart product to the Dyson Link App. See our privacy notice for further information.

    Dyson robot vacuums


    Dyson Robots use their 360° vision system to navigate your home.


    Dyson 360 Eye™ robot uses its Infra-Red (IR) sensors to create a map of the area it has cleaned, each time it cleans. So it knows where it has yet to cover. 


    Dyson 360 Heurist™ robot vacuum Heurist uses its sensors to create a map of your home. This allows you to customise which zones of your home the Robot vacuums, what power mode to use in each and if there are areas it should avoid.  

    Images from the camera stay on your machine, and are not accessed by Dyson. 

    Mapping data from your cleans is securely sent to the Link app, so you can see where the Robot vacuum has cleaned. 

    The map is securely stored on the Link app, so that you can adjust and customise it.  

    We may share your data with third parties who support us by providing services to you. For example, usage data may be used by third-party affiliate companies in Dyson markets where repair and maintenance services are outsourced. This only happens when you connect your smart product to the Dyson Link App. See our privacy notice for further information.  

    Other Dyson devices


    Usage and performance data is collected by the machine while it’s running. This information stays on your machine and isn’t transferred back to Dyson. In the event that you have a problem or fault with your machine, Dyson will use this data to better identify a fix. Dyson can only access this data when we have physical access to the microchip in your machine. We may share your data with third parties who support us by providing services to you. For example, usage data may be used by third-party affiliate companies in Dyson markets where repair and maintenance services are outsourced. This only happens when you connect your smart product to the Dyson Link App. See our privacy notice for further information.  
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