We share your personal data with certain third party service providers. They only have access to the personal data they need to perform those services. For example, your order and delivery details will be shared with our couriers. They are required to keep your personal data confidential, must not use it other than instructed by us and must always act in accordance with this privacy notice.
The third parties providing services fall into the following categories:
Distributors, who help us to sell our products in certain countries;
Those helping us to deliver products to you;
Those helping us to provide you with relevant and interesting communications (e.g. social media platforms, analytics companies, marketing and advertising agencies);
Third parties that help us with mailing services, product services and repairs, processing product purchases, financial services, audit services, administrative services, IT technologies (e.g. data storage), security services and insurance claims; and
Third parties that help us to provide services and responses to you.
We share certain personal data with third parties who help us to detect and prevent criminal activity (such as fraudulent transactions). The information we share with those third parties includes some of the information that you share with us (such as your contact details and information about the transaction), and some of the information from your online interactions (such as the IP address of your device). That information is used to determine whether a transaction could be fraudulent. One of the third parties we use to help us detect and prevent fraudulent transactions is a company called Riskified; they are responsible for their use of your personal data and will use it for the purposes set out in their privacy notice.
We will also share your personal data if we are required to do so by law, including in response to a legal process, such as a court order or subpoena, or to comply with other national, state, provincial or local laws.
Finally, in the process of purchasing a Dyson product you may interact with a third party who will be independently responsible for the personal data that you provide. For example, if you purchase a Dyson product under finance, your finance agreement will be directly with that third party and you should read their privacy notice(s) separately.